What Data We Collect
Full Name
Used to identify you in our system and provide personalized service.
Phone Number
Used for ride coordination, driver communication, and safety purposes.
Email Address
Used for account recovery, notifications, and customer support.
Location Data
Collected to provide ride matching, route optimization, and safety tracking.
Device Type
Used to optimize the app experience and ensure compatibility with your device.
How We Use Your Data
Service Delivery
We use your information to operate the BNGO app, match you with drivers, process rides, and maintain your account.
Safety & Security
Location data and personal information help us ensure your safety, prevent fraud, and maintain platform security.
Communication
We use your phone number and email to send ride confirmations, updates, and important account notifications.
Improvement
Aggregated and anonymized data helps us improve our app, understand user behavior, and enhance your experience.
Data Protection & Security
We implement industry-standard security measures to protect your personal information, including:
- •Encrypted data transmission using SSL/TLS technology
- •Secure authentication protocols for account access
- •Regular security audits and vulnerability assessments
- •Limited access to data by authorized personnel only
- •Compliance with international data protection standards
Data Sharing & Third Parties
We do not sell your personal information. We may share data with:
- •Drivers - Your name, phone, and pickup location to complete your ride
- •Service Providers - Payment processors and analytics partners who help operate the app
- •Legal Authorities - When required by law or to protect user safety
Your Privacy Rights
Access Your Data
You can request a copy of your personal data by contacting us at the email below.
Correct or Update
You can update your profile information directly in the app or request corrections through our support team.
Delete Your Account
You can request account deletion, which will remove your personal data from our systems within 30 days.
Opt-Out
You can opt out of promotional communications at any time through your account settings or by contacting us.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the app. Your continued use of BNGO after changes become effective constitutes your acceptance of the updated policy.
Have Questions About Your Privacy?
If you have any concerns, questions, or requests regarding this privacy policy or how we handle your data, please reach out to us.
Contact Support: abdallaeldaly7@gmail.com